Lean Six Sigma

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NMIMS Global Access

School for Continuing Education (NGA-SCE)

Course: Lean Six Sigma

Internal Assignment Applicable for December 2023 Examination

Assignment Marks: 30

Instructions:

All Questions carry equal marks. All Questions are compulsory

All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.

All answers to be written individually. Discussion and group work is not advisable.

Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.

Students should write the assignment in their own words. Copying of assignments from other students is not allowed

Students should follow the following parameter for answering the assignment questions

For Theoretical Answer

Assessment Parameter Weightage
Introduction 20%
Concepts and Application 60%
related to the question
Conclusion 20%

For Numerical Answer

Assessment Parameter Weightage
Understanding and usage 20%
of the formula
Procedure / Steps 60%
Correct Answer & 20%
Interpretation
  1. Assume that you are working in a business process outsourcing (BPO) company. Identify a process in your organization that needs some improvement and create a broad outline for using the DMAIC methodology for process improvement. Also, assuming that you are the project leader of a Six Sigma project. Create a list of a few

 

NMIMS Global Access

School for Continuing Education (NGA-SCE)

Course: Lean Six Sigma

Internal Assignment Applicable for December 2023 Examination

rules that you would lay down for your team to abide by to avoid any situations of

conflict. (10 Marks)

2. Imagine yourself to be a Six Sigma project leader in a big multi-specialty hospital. Prepare a schedule for all activities starting with patient admission till the patient occupies the bed. Also, draw a process map for the process of a patient admission to

the hospital at the point of registration till occupying the bed. (10 Marks)

  1. Suppose you work in an organization that provides computer software and web-based business tools to other organizations.
    1. Identify a particular process (any 1) in your organization and break it down into

smaller activities to identify Non-Value Added (NVA), Business Value Added (BVA),

and Value Added (VA) activities. (5 Marks)

  1. Assuming you are the project leader of a Six Sigma project undertaken based on the identified process in part a, list down the responsibilities covered under different six sigma belts such as Master Black Belt (MBB), Black Belt (BB), Green Belt (GB),

Yellow Belt (YB) and White Belt (WB). (5 Marks)

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