Total Quality Management

 

NMIMS Global Access

School for Continuing Education (NGA-SCE)

Course: Total Quality Management

Internal Assignment Applicable for December 2023 Examination

Assignment Marks: 30

Instructions:

All Questions carry equal marks. All Questions are compulsory

All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.

All answers to be written individually. Discussion and group work is not advisable.

Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.

Students should write the assignment in their own words. Copying of assignments from other students is not allowed

Students should follow the following parameter for answering the assignment questions

For Theoretical Answer

Assessment Parameter	Weightage
Introduction	20%
Concepts and Application	60%
related to the question
Conclusion	20%

For Numerical Answer

Assessment Parameter	Weightage
Understanding and usage	20%
of the formula
Procedure / Steps	60%
Correct Answer &	20%
Interpretation

Q1. Maxx Industry is in the process of implementing TQM across the entire organization. You are asked to make a presentation to the senior managers on the aspects of TQM and points to consider while implementing. Discuss your presentation.

(10 Marks)

 

NMIMS Global Access

School for Continuing Education (NGA-SCE)

Course: Total Quality Management

Internal Assignment Applicable for December 2023 Examination

Q2. What would be your advice to a design team on quality management techniques that may support in removing defects in products at design phase or the production phase?

(10 Marks)

Q3. Below is data collected for the percentage of defective from a process (n=100).

Sample	1	2	3	4	5	6	7	8	9		10	11	12	13		14	15
p	.04	.02	.05	.03	.06	.04	.03	.07	.01		.02	.03	.02	.02		.08	.03
a. Find all control limits for this process.															(5 Marks)
b. Discuss two types of control charts you will use for attributes data.															(5 Marks)
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